"You have to hire numerous drivers who may or may not be working. "The companies were losing money and employees trying to satisfy Amazon and their constant abusive changes,” Tom Rask, an attorney for Last Mile and Triton, told Motherboard. Delivery service partners are not owned by Amazon, but deliver packages exclusively for the company, and have to adhere to a strict set of rules from Amazon around hiring, pay, delivery times and routes, and more. Delivery service partners are responsible for paying drivers and assume liability for all aspects of the operations- shielding Amazon from scrutiny and responsibility. The incident is notable as it appears to be the first public example in the United States of Amazon delivery service partners, small businesses that deliver packages exclusively for Amazon, using their leverage to protest against Amazon-which has been known to enforce strict rules that squeeze productivity out of their delivery drivers, putting drivers and the public at risk.Īmazon's delivery service partner program, which launched in 2019 to compete with FedEx and UPS, relies on 2,000 small delivery companies that employ 115,000 drivers in the United States to deliver billions of packages each year.
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